Terms of use

1. Introduction and Acceptance
   • These Terms of Use (“Terms“) govern your access to and use of the WIKKON website at wikkon.com, including any subdomain, related page, demo environment, or successor URL (the “Website“).
   • By accessing or using this Website in any way, including browsing, downloading content, submitting any form, or requesting access to any area, feature, tool, or service of the Website that requires authentication, credentials, invitation, authorisation, or other access controls (each a “Restricted Area”, as further described in clause 7), you confirm that you have read, understood, and agree to be bound by these Terms and by the Website Disclaimer, Privacy Policy, and Cookie Policy (together, the “Website Legal Documents”). If you do not agree with any of these documents, you must discontinue your use of this Website and any Restricted Area.
   • If you are accepting these Terms on behalf of a company, organisation, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and references to “you” shall mean that entity.
   • Certain Website features, tools, demonstrations, pilot features, third-party-enabled features, Restricted Areas, or other specific functions may be subject to additional terms, notices, disclaimers, consent statements, or usage instructions presented at the point of access or use (“Additional Terms”). If Additional Terms apply, they form part of these Terms. If there is any inconsistency between these Terms and the Additional Terms, the Additional Terms will apply only to the specific feature or service to which they relate, and only to the extent of the inconsistency.
2. About WIKKON and This Website
   • This Website is operated by Shenzhen Huikang Medical Apparatus Co.,Ltd. / Shenzhen Wikkon Precision Technologies Co.,Ltd., incorporated in the People’s Republic of China, registered address: Room101 of 1F & 5F,Zone 2,Building A, Haikexing Industrial Park, Baoshan Road East, Jinlong Avenue, Liulian Community, Pingshan Sub-district, Pingshan District, Shenzhen, China./ Room 1503,15th Floor, Building A, Chuanglingtong Science and Technology Building, No.1 Shihua Road, Futian Bonded Area, Shenzhen City, Guangdong Province, China.
   • References to “WIKKON”, “we”, “us” or “our” in these Terms are used for ease of reference and should be understood as referring to Shenzhen Huikang Medical Apparatus Co.,Ltd. / Shenzhen Wikkon Precision Technologies Co.,Ltd. as the Website operator, or, where the context relates to a specific product, service, warranty, regulatory approval, contract, statement, obligation, or liability, the relevant WIKKON entity responsible for that matter.
   • Nothing on this Website affects the separate legal status of each WIKKON entity or the responsibility of the relevant WIKKON entity for the applicable product, service, warranty, regulatory approval, contract, statement, obligation, or liability.
   • This Website provides general product and corporate information about WIKKON’s medical device portfolio, access to the WIKKON VR Showroom and other Restricted Areas for authorised users, and a contact facility for professional enquiries. This Website is not an e-commerce platform and does not facilitate the purchase or order of any WIKKON product.

3. Eligibility and Intended Audience
   • This Website is primarily intended for:
     1. Qualified healthcare professionals, clinicians, nurses, and other licensed medical personnel;
     2. Medical device distributors, dealers, agents, and authorised channel partners;
     3. Industry professionals, procurement officers, and business partners with a legitimate professional interest in WIKKON’s products and services; and
     4. Other professionals accessing the Website in the course of their work.
   • By submitting any form, requesting access to any Restricted Area, providing personal data through this Website, or accessing or using any product, clinical, technical, regulatory, or commercial information on this Website for any professional, commercial, regulatory, procurement, clinical, or product-use purpose, you represent and warrant that:
     1. You are at least 18 years of age;
     2. Where you are requesting access to any Restricted Area, or accessing or using product, clinical, technical, regulatory, or commercial information for any professional, commercial, regulatory, procurement, clinical, or product-use purpose, you are doing so in a professional capacity and fall within one of the categories listed in clause 3.1;
     3. The information you provide is accurate and submitted for lawful purposes; and
     4. You have the legal capacity to enter into a binding agreement and to accept these Terms. Where you are acting on behalf of a company, organisation, institution, distributor, healthcare provider, or other legal entity, you have authority to do so and, where applicable, to bind that entity to these Terms.
   • This Website is not intended to provide, and does not provide, medical advice, clinical diagnosis, treatment recommendations, product-use advice, regulatory advice, procurement advice, or any representation that any WIKKON product is suitable, approved, available, or appropriate for any particular patient, use, market, or jurisdiction. Accordingly,
     1. Healthcare professionals, distributors, and other professional users remain responsible for exercising their own independent professional judgment and verifying the relevant product information, applicable instructions for use, approved labelling, regulatory status, applicable laws, and professional standards in the relevant jurisdiction before making any clinical, procurement, regulatory, commercial, or product-use decision.
     2. If you are a patient, carer, or member of the public seeking medical or treatment information, or otherwise have questions about a medical condition, treatment option, procedure, or use of any medical device, please consult a qualified healthcare professional. WIKKON does not provide patient-specific medical, clinical, treatment, or product-use advice through this Website.

4. Permitted Use
   • Subject to your full compliance with these Terms and all applicable laws, WIKKON grants you a limited, personal, non-exclusive, non-sublicensable, non-transferable, and revocable licence to:
     1. Access and browse this Website for lawful informational and professional purposes; and
     2. Print or download a reasonable number of copies of specific pages or materials for your own personal professional use, provided that you retain all copyright, trademark, and other proprietary notices and do not modify the content.
   • All other uses of this Website and its content require WIKKON’s prior express written consent.

5. Prohibited Conduct
   • When accessing or using this Website, you agree that you will not, and will not permit, assist, or facilitate any third party to:
     1. Use this Website or any content on it for any purpose that is unlawful, fraudulent, deceptive, abusive, or harmful, or in violation of any applicable law or regulation in any jurisdiction, including the laws of the PRC, Singapore, Japan, and the United States;
     2. Attempt to gain, or gain, unauthorised access to any portion of this Website, including any Restricted Area, the VR Showroom, or the underlying infrastructure, servers, databases, systems, or networks supporting this Website, whether by hacking, password mining, brute-force attack, or any other means;
     3. Introduce, upload, transmit, or deploy any computer virus, worm, Trojan horse, ransomware, spyware, adware, malware, or any other harmful, malicious, or disruptive code, file, or program through or in connection with this Website;
     4. Use any robot, spider, scraper, crawler, automated script, harvesting tool, bot, data-mining application, or similar automated or manual mechanism to access, collect, extract, copy, or index any content or data from this Website for any purpose whatsoever, including the training, fine-tuning, development, or evaluation of any artificial intelligence, machine learning, or large language model system;
     5. Impersonate any person or entity, misrepresent your identity or professional affiliation, or use another person’s access credentials without authorisation;
     6. Use this Website to transmit unsolicited commercial communications, bulk emails, or promotional messages to any person, including using any contact details obtained from or through this Website for such purposes;
     7. Copy, reproduce, redistribute, sell, sublicense, or otherwise commercially exploit any content, information, or data obtained from this Website without WIKKON’s prior express written consent;
     8. Engage in any conduct that interferes with, disrupts, restricts, or impairs the normal operation or performance of this Website or its servers and networks, or that could compromise the experience of other users; or
     9. Use this Website in any manner that could damage, disparage, or bring into disrepute WIKKON, its brand, its products, or its personnel.

6. Intellectual Property
   • All intellectual property rights in and to this Website and all content published on it, including copyright, trademarks, trade names, product names, logos, design elements, images, text, videos, documents, and software, are owned by or licensed to WIKKON and are protected under applicable intellectual property laws. Nothing in these Terms transfers or assigns any intellectual property right to you.
   • You may not use any WIKKON trademark, trade name, logo, or product name in any manner without WIKKON’s prior express written consent. Any goodwill arising from any authorised use of WIKKON’s marks shall vest exclusively in WIKKON.
   • Please refer to the Website Disclaimer for the full copyright notice, permitted uses, and restrictions applicable to content on this Website.

7. VR Showroom and other Restricted Areas
   • The WIKKON VR Showroom and any other area, feature, tool, or service of the Website that requires authentication, credentials, invitation, authorisation, or other access controls are referred to in these Terms as “Restricted Areas”. Restricted Areas are accessible only to users who have been expressly authorised by WIKKON. Access to any Restricted Area is subject to these Terms and to any additional access terms presented at the point of login.
   • By requesting access to or entering any Restricted Area of this Website, you agree that:
     1. You will keep your access credentials strictly confidential and will not share, disclose, or transfer them to any other person under any circumstances;
     2. You will use the Restricted Area solely for the professional purpose for which access was granted and in accordance with these Terms and the Website Disclaimer;
     3. You will not copy, record, screenshot, download, reproduce, or redistribute any content accessed within any Restricted Area without WIKKON’s prior express written consent;
     4. You will notify WIKKON immediately at [email protected], if you become aware of any unauthorised use of your credentials, any suspected breach of the restricted area, or any other security incident relating to your access;
     5. WIKKON may collect and process personal data about your access and usage of the restricted area as described in the Privacy Policy; and
     6. WIKKON may, at its absolute discretion and without prior notice or liability, grant, refuse, modify, suspend, or permanently revoke your access at any time.
   • WIKKON may collect and process information relating to your access to and use of Restricted Areas, including login details, access logs, device information, IP address, session duration, and usage data, as described in the Privacy Policy.
   • Certain Restricted Areas may be hosted, operated, or supported by third-party service providers. Your use of those Restricted Areas may be subject to additional technical, platform, privacy, access, or usage terms notified to you at the relevant point of use.
   • WIKKON may make certain Restricted Areas, tools, demonstrations, pilot services, or preview functions available on a trial, demo, limited-release, or evaluation basis. Such features may be modified, suspended, withdrawn, or discontinued at any time without prior notice.
   • Unless expressly stated otherwise, trial, demo, pilot, preview, or evaluation features are provided for general informational and evaluation purposes only and should not be relied upon for clinical, regulatory, commercial, diagnostic, treatment, procurement, or patient-care decisions.
   • Unauthorised access to, misuse of, or any attempt to circumvent the security of any Restricted Area is strictly prohibited. WIKKON reserves the right to suspend or terminate access, investigate suspected misuse, preserve relevant records, and take any action available under applicable law. Such conduct may also give rise to civil, criminal, regulatory, or other legal consequences.

8. Contact Forms and Submissions
   • The Website may allow you to submit enquiries, requests, messages, access applications, or other information to WIKKON.
   • By submitting any form or other communication through this Website, you acknowledge and agree that:
     1. The submission does not create any contractual, professional advisory, fiduciary, agency, or other legal or professional relationship between you and WIKKON beyond our obligation to handle your data in accordance with the Privacy Policy;
     2. You should not include in your submission any information that is confidential, legally privileged, commercially sensitive, patient-identifiable, medical, product complaint-related, adverse event-related, device malfunction-related, or other sensitive information, or any information that you do not have authority to share, as WIKKON cannot guarantee the security of information transmitted via web forms and accepts no liability for such information, except to the extent such liability cannot be excluded under applicable law;
     3. WIKKON will use reasonable endeavours to respond to genuine enquiries received through the Website, but does not guarantee any specific response time and does not undertake to respond to every enquiry;
     4. WIKKON will process your personal data in accordance with the Privacy Policy; and
     5. Unless a separate written confidentiality agreement is in place between you and WIKKON, non-personal information, feedback, or ideas submitted through this Website may be used by WIKKON freely and without obligation to you.
     6. If we receive patient-identifiable information, medical information, product complaint information, adverse event information, device malfunction information, or other safety-related information through the Website, we may review, redirect, retain, escalate, delete, or otherwise handle such information as necessary in accordance with applicable laws, regulatory obligations, internal procedures, and the Privacy Policy.

9. Third-Party Links and Content
   • This Website may contain links to or embed content from third-party websites and platforms, including LinkedIn and Facebook. WIKKON does not endorse or accept responsibility for any third-party content. Please refer to the Website Disclaimer for WIKKON’s full external links disclaimer.
   • Third-party platforms whose content is embedded in this Website may independently collect data about your visit through cookies and similar technologies. Please refer to the Cookie Policy for details.

10. Privacy and Data Protection
    • WIKKON’s collection, use, and handling of personal data obtained through this Website is governed by the Privacy Policy. By using this Website, you confirm that you have read and understood the Privacy Policy.
    • This Website uses cookies and similar technologies. Your cookie preferences are governed by the Cookie Policy.

11. Disclaimer and Limitation of Liability
    • WIKKON’s full disclaimers, including the medical and clinical information disclaimer, the regulatory and compliance disclaimer, the no-warranties disclaimer,the forward-looking statements disclaimer, and the limitation of liability, are set out in the Website Disclaimer, which is incorporated into these Terms by reference and forms part of the Website Legal Documents.
    • Nothing in these Terms or the Website Disclaimer excludes or limits WIKKON’s liability for fraud, fraudulent misrepresentation, death or personal injury caused by WIKKON’s negligence, or any other liability that cannot lawfully be excluded or limited under applicable law.

12. Indemnification
    • You agree to indemnify, defend, and hold harmless WIKKON, its subsidiaries, affiliates, directors, officers, employees, agents, and licensors from and against any and all claims, demands, actions, proceedings, liabilities, damages, losses, costs, and expenses (including reasonable legal fees and disbursements) arising out of or relating to:
      1. Your use of this Website in breach of these Terms or any applicable law or regulation;
      2. Your infringement of any intellectual property right, privacy right, or other right of WIKKON or any third party in connection with your use of this Website;
      3. Any false or misleading representation made by you in connection with your use of this Website or your submission of any form or communication; or
      4. Your breach of any representation or warranty given under these Terms.

13. Modifications to the Website and Terms
    • WIKKON reserves the right to modify, update, suspend, restrict, or discontinue all or any part of this Website, including its content, features, tools, and services, at any time without prior notice or liability.
    • WIKKON may amend these Terms at any time by publishing the revised Terms on this Website with an updated “Last Updated” date. Amendments take effect immediately upon publication. Your continued access to or use of the Website, any Restricted Area, or any other Website feature after the revised Terms have been published constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must discontinue your use of the Website and the relevant Restricted Area or feature. We encourage you to review these Terms periodically.

14. Severability
    • If any provision of these Terms is held by a court or other competent authority to be invalid, void, unlawful, or unenforceable in any jurisdiction, that provision shall be severed from these Terms to the extent of its invalidity or unenforceability in that jurisdiction. The remaining provisions shall continue in full force and effect and shall not be affected or impaired.

15. Waiver
    • No failure or delay by WIKKON in exercising any right under these Terms shall operate as a waiver of that right. No single or partial exercise of any right shall preclude any further or other exercise of that right or any other right.

16. Entire Agreement
    • These Terms, together with the Website Disclaimer, Privacy Policy, and Cookie Policy, constitute the entire agreement between you and WIKKON with respect to your use of this Website and supersede all prior representations, understandings, negotiations, and agreements, whether written or oral, between you and WIKKON relating to the same subject matter.

17. Language
    • These Terms are drafted in the English language. To the extent any translation of these Terms is produced in any language, the English version shall prevail in the event of any inconsistency or conflict between the English version and any translation, except where applicable law mandatorily requires reliance on a local-language version, in which case that local-language version shall prevail only to the extent so required by applicable law.

18. Survival
    • Any provision of these Terms which by its nature is intended to survive termination or expiry shall continue to apply, including provisions relating to intellectual property, prohibited conduct, content made available through Restricted Areas, disclaimers, limitation of liability, indemnity, governing law, dispute resolution, and any rights or remedies accrued before termination.

19. Governing Law
    • These Terms and any non-contractual obligations arising out of or in connection with them shall be governed by and construed in accordance with the laws of [Singapore], without regard to its conflict of laws principles.

20. Dispute Resolution
    • Any dispute, controversy, or claim arising out of or in connection with these Terms, or the breach, termination, or invalidity thereof, shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (SIAC) in accordance with the SIAC Arbitration Rules for the time being in force, which rules are deemed to be incorporated by reference into this clause.
    • The seat of the arbitration shall be[Singapore]. The language of the arbitration shall be [English]. The tribunal shall consist of one arbitrator.
    • Notwithstanding clause 20.1, WIKKON reserves the right to apply to any court of competent jurisdiction for urgent injunctive relief, an interim order, or other emergency equitable relief to protect WIKKON’s intellectual property rights, confidential information, or other proprietary interests, without this being deemed a waiver of the agreement to arbitrate.

21. Contact
    • For questions about these Terms of Use: WIKKON Legal, Shenzhen Huikang Medical Apparatus Co., Ltd. / Shenzhen Wikkon Precision Technologies Co., Ltd. M[email protected].